**Effective Date:** [Insert Date When Published]
**Business:** Stradic’s Marine Repair LLC, DBA S&S Marine Repair
**Address:** 7991 Bristol Ave, North Port, FL 34291
**Phone:** (239) 333-6722
## Overview
This Privacy Policy explains how S&S Marine Repair collects, uses, and protects information you provide when you visit our website or contact us for mobile marine service. We collect only the information we need to respond to service requests and provide the marine repair services you have asked us for. We do not sell, rent, or share your personal information with third parties for marketing purposes.
## Information We Collect
### Information You Provide Directly
When you contact us through our website form, by phone, by text message, or by email, we collect information you provide including your name, phone number, email address (if provided), boat make and model, engine information, boat location, service you are requesting, and any additional context you provide about the service need. This information is necessary for us to respond to your request and provide the service you have asked for.
### Information Collected Automatically
When you visit our website, our hosting provider may automatically collect standard web analytics information including your IP address, browser type, operating system, pages viewed, time spent on pages, and the referring website that brought you to us. This information helps us understand how visitors use our website so we can improve it over time. This information is not tied to your name or personal identity unless you also submit a contact form on the same visit.
### Cookies and Tracking Technologies
Our website may use standard cookies to remember your preferences during your visit and to collect analytics information about how the website is used. You can disable cookies through your browser settings if you prefer, though some website features may not work correctly without cookies enabled. We do not use cookies to track your activity across other websites.
## How We Use Your Information
We use the information you provide to:
**Respond to your service request.** Contact you by phone, text, or email to discuss the service you need, provide quotes, schedule visits, and follow up on completed work.
**Provide the marine service you have requested.** Perform the specific repair, maintenance, installation, or other work you have asked us to perform on your boat.
**Maintain service records.** Keep records of work performed on your boat so we have accurate history for future service, warranty support, and general reference for you as the owner.
**Handle billing and payment.** Process payment for services provided and maintain financial records as required by law.
**Communicate about your service.** Send appointment confirmations, service reminders, and follow-up communications related to services you have booked with us.
**Improve our services.** Understand how customers use our website and services so we can improve them over time. Analytics information is used in aggregate form and is not used to identify individual customers.
## Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Limited sharing may occur in the following situations:
**Service providers.** We may share information with third-party service providers who help us operate our business (payment processors, appointment scheduling software, email service providers). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
**Parts and equipment orders.** When ordering parts or equipment specific to your service, we may share the make, model, and year of your boat and engine with parts suppliers to ensure correct order fulfillment. Personal information is not shared beyond what is necessary for the order.
**Legal requirements.** We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
**Business transfers.** If our business is sold, merged, or transferred, customer information may be transferred as part of the business assets. Any successor business would be bound by the same privacy protections outlined in this policy.
## Information Security
We take reasonable precautions to protect your personal information from unauthorized access, use, alteration, and disclosure. This includes maintaining secure storage of records, limiting access to information to personnel who need it, and using secure connections for online communication where technically possible. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
## Data Retention
We retain your information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. Service records for boats we have worked on are typically retained for several years to support warranty questions, future service, and customer reference. You may request deletion of your information at any time by contacting us at (239) 333-6722.
## Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information including:
**The right to access** information we have about you.
**The right to correct** inaccurate information.
**The right to request deletion** of your information subject to our legal obligations to retain certain records.
**The right to opt out** of certain communications from us.
To exercise any of these rights, contact us at (239) 333-6722 or through our contact form. We will respond to your request within a reasonable time and in accordance with applicable law.
## Text Message Communications
If you contact us via text message or provide your phone number for text communication, we may send you appointment confirmations, service reminders, and follow-up messages related to your service. Standard message and data rates may apply. You can opt out of text communications at any time by replying STOP or by contacting us directly at (239) 333-6722.
## Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, contact us at (239) 333-6722 and we will address the situation.
## Third-Party Links
Our website may contain links to third-party websites (Facebook, review sites, manufacturer websites, and others). This Privacy Policy does not apply to those third-party websites. When you follow a link to a third-party website, you are subject to that website’s privacy policy. We are not responsible for the privacy practices of third-party websites.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this policy and notify customers as appropriate. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
## Contact Us About Privacy
If you have questions about this Privacy Policy, our privacy practices, or want to exercise any of your rights regarding your personal information, contact us:
**Phone or text:** (239) 333-6722
**Mail:** S&S Marine Repair, 7991 Bristol Ave, North Port, FL 34291
## Legal Note
This Privacy Policy is provided as a starting template and should be reviewed by a qualified attorney familiar with Florida business law and applicable federal privacy regulations before publishing on the live website. Privacy law varies by jurisdiction and by business type, and specific compliance requirements may apply that are not fully addressed in this general template.